One orchestrator and seven specialists that file leave, approve expenses, match CVs to open roles and answer "how do I…" questions from the product manuals. They work in Microsoft Teams, the HumanSoft app and the self-service portal, so nobody has a new tool to learn.
The orchestrator works out what the person is asking for.
It brings in the specialist built for the job, or asks one clarifying question when the request is unclear.
The specialist calls Dataverse tools, confirms before any write and replies with a clear answer that links to the record.
Reads what the person wants and hands it to the right specialist. It asks one clarifying question when needed, handles requests that span several areas one at a time, and never calls a tool itself.
Files leave requests, checks for clashes and lets managers approve or reject one by one or all at once, always with an explicit confirmation step.
Handles expense claims and approvals from submission to completion, with a clear status and a link back to every record.
Gives managers one view of evaluations, objectives with their KPIs, EPR interviews and development actions that are coming up or overdue.
Keeps a hiring manager up to date on open tasks, direct reports and upcoming new joiners, with links that open each record.
Reads an uploaded CV, compares it with every active job posting and ranks the roles that fit best, with a score you can follow.
Brings up the right HR announcement or policy on request and shows the full text, never a shortened version.
Searches the full HumanSoft documentation set, hundreds of PDF manuals, and answers "how do I…" questions in plain language, always citing the manual, section and page.
Four rules every assistant follows.
Every assistant runs inside your own Microsoft 365 and Dataverse environment. No HR data is copied to third-party services.
Dataverse role-based security means each employee, manager or HR user sees exactly what they are allowed to see.
Approvals, submissions and rejections always need an explicit yes, and leave is checked for clashes before it is approved.
The orchestrator calls no tools itself. Every action runs through a named specialist you can audit and govern.
Beyond answering requests, two assistants keep analyzing workforce data and flag risks early so HR can act.
Scores attrition risk across the workforce from HR records, performance, tenure and exit history, so HR can step in before someone decides to leave.
Matches internal candidates to critical roles by scoring qualifications, performance history and current CVs against the job requirements, using HR's own earlier planning notes for context.
A bank, an automaker's dealer network and a global logistics group.
One of Türkiye's biggest private banks. Runs a customized Oracle system for core HR, and HumanSoft for the HR functions beyond it.
Runs alongside Oracle core HRDealer HR Management for a joint venture of Ford Motor Company and Koç Holding: recruitment, onboarding, core HR, leave, learning and competency on a single HumanSoft instance.
Won against SuccessFactorsA global leader in shipping, logistics and marine services since 1956, running HumanSoft across a group of 100+ companies in 45+ countries.
One instance, 45+ countriesThe modules most projects start with; pick one to see what it does.
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